Delivery Policy & Fees
Please be aware our delivery timing for Valentines Day is between 7am and 10pm. We cannot accommodate special timings on this day. Cut off time 1:00 pm Arabian Standard Time.
UpScale & Posh Delivers in Dubai & Sharjah 7 Days a Week
1. Standard Delivery which is 9:00am to 7:00pm AST (Arabian Standard Time).
Same Day Delivery (Saturday – Thursday)
To assure same day delivery, orders must be received before 3:00pm AST(Arabian Standard Time). Orders received after that time may be delivered the following day, however we will make every attempt to deliver same day.
To assure a Friday delivery, orders must be received before 3:00 pm AST (Arabian Standard Time) on Thursday. Orders received after that time will be delivered on Saturday.
Unable to Deliver
If the recipient is unavailable to receive the delivery we will either:
1. For residential deliveries, if the recipient is unavailable at the time of delivery, the delivery person will leave “A While You Were Out” card asking them to call Upscale & Posh to schedule the delivery. If they have spoken to the recipient and have been instructed by them to leave with a neighbor or reception they will do so. If we have not heard from them by the next morning we will attempt to make contact via telephone call and text messaging.
2. For business deliveries, if the delivery is not within normal business timings we will make the delivery on the next business day.
Please note: Upscale & Posh will make every attempt to do the delivery without contacting the recipient. However, if we are experiencing difficulties with the delivery we may have to contact them.
Standard Delivery – AED55 (Sharjah & Dubai Deliveries Only)