Cancellations & Refund Policy

(1) For a Full 100% Refund the cancellation must be made before 2:00pm AST (Arabian Standard Time) the day prior to scheduled delivery.

(2) If the cancellation is received after 2:00pm AST (Arabian Standard Time) a 50% refund will be issued.

(3) If your gift is en route on the delivery day or has been delivered we will be unable to Cancel or Refund the order.

(4) If you are dissatisfied with your delivery please contact us within 24 hours of receipt of the gift so that we can work with you to resolve the issue.